Shipping & Returns Policy 

Shipping & Returns Policy

At Makumba Coffee, we aim to deliver fresh, high-quality coffee right to your door. Please review our shipping and return policies below.

Shipping Information

Where We Ship

We currently ship to:

  • All over the world.

⏱️ Processing Times

  • Orders are processed within 2–5 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

Delivery Times

  • Standard shipping: [e.g., 3–5 business days]

  • Expedited shipping: Available at checkout

Note: Delivery estimates are not guaranteed.

💲 Shipping Rates

  • Calculated at checkout based on your location and order size.

📦 Returns & Refunds

☕ Perishable Goods Policy

Due to the perishable nature of coffee, we do not accept returns on roasted beans unless the item is:

  • Damaged in transit

  • Incorrect (wrong product shipped)

Request a Replacement or Refund

Please contact us within [X days] of delivery with:

  • Order number

  • Description of the issue

  • Photos of the damaged or incorrect item (if applicable)

Email us at [Your Email].

💸 Refunds

If approved, refunds will be issued to your original payment method. Processing times may vary depending on your bank or card issuer.

❗ Lost or Delayed Packages

If your package is delayed or appears lost, contact us and we’ll assist with tracking or resolving the issue. Please allow a reasonable time for carriers to deliver before requesting a replacement.

📬 Questions?

Reach out to us any time: contact us